Toronto.

Modèles innovants de résidences seniors, démence et gouvernance

This study mission offered a progressive immersion into the Ontario ecosystem, combining sector analyses, site visits, institutional meetings, and informal observation time, in order to gain a deeper understanding of Canadian models of senior housing, dementia care, and sector governance.

Sector governance and regulatory framework
At the outset of the mission, the delegation took part in a Master Class organised by the Ontario Retirement Communities Association (ORCA)  in Oakville, providing a structured overview of the senior living sector in Ontario, including its economic challenges, quality standards, and future development perspectives.
This institutional perspective was further explored in Toronto through a visit to the Retirement Homes Regulatory Authority (RHRA), offering insight into the role of the regulator, oversight mechanisms, resident protection, and the responsibilities of operators within a demanding regulatory framework.

Senior living residences and diversity of housing models
The mission then explored a broad range of senior living residences, illustrating the diversity of Ontario’s housing models.
In Mississauga and Toronto, visits to VIVA Mississauga Retirement Community, The Sumach by Chartwell, Amica Bayview Gardens and Baycrest Terraces highlighted varied positioning, ranging from premium residences to integrated campuses combining housing, services, care, and activities.
In Richmond Hill and Scarborough, Hilltop Place by Spring Living and Scarborough Retirement Residence showcased more community-based and family-oriented models, with a strong focus on continuity of residential pathways and local integration.

Dementia care and specialised support
A key focus of the mission was dedicated to support for people living with cognitive impairment.
In Oakville, a visit to  Memory & Company provided insight into a model specifically designed for dementia care, based on adapted environments, a person-centred approach, and a strong emphasis on quality of life.
In Toronto, Cedarhurst Dementia Care Home, , a non-profit organisation, offered complementary perspectives on practices centred on resident dignity, staff support, and the creation of safe, humane living environments.

Research, innovation and integrated models
The mission concluded in Waterloo with visits to the Research Institute for Aging (RIA) and The Village at University Gates by Schlegel Villages showcasing a highly advanced model integrating senior living, applied research, and university collaboration.
This close connection between practice and research enables the testing, evaluation, and dissemination of concrete innovations, particularly in the areas of active ageing, dementia care, and care organisation.

Through this structured and progressive study tour, Toronto and its region emerged as an international laboratory of innovation for Australian professionals engaged in transforming senior living.
The insights gained from this immersion provide concrete and transferable reference points to support the evolution of housing models, dementia care approaches, and governance frameworks in the ageing sector.